Financial Service Survey 2006 DDI-GHA-GSS-FSS-2006-v1.0 Ghana Statistical Service 2008-07-31 Nesstar Exporter version 1.0 (July 2008) Financial Service Survey 2006 FSS 2006 GHA-GSS-FSS-2006-v1.0 Ghana Statistical Service (GSS) (c) 2006, Ghana Statistical Service Nesstar Exporter World Bank Government Statistician Other Household Survey [hh/oth] This is the first time the Financial Service Survey has been implemented in Ghana. v1.0: Final datasets and other documentation on the Financial Service Survey. This is the first time this Financial Service Survey has been implemented in the country. Bank Credit Financial Insurance Investment Loan Retirement Savings Pension income, property and investment/saving [1.5] basic skills education [6.1] social behaviour and attitudes [13.6] retirement [3.4] The Ghana Statistical Service (GSS) and the World Bank Development Economics Research Group (DECRG) partnered to implement the survey. The purpose was to find out household's access to and use of available financial services.This was a follow-up to an earlier test of survey designs regarding household access to financial services. The underlying premise is that the identity of a respondent can affect the quality and completeness of the information provided, especially when that respondent is providing information about other household members. The survey will examine whether questions about specific products (e.g. credit cards, life insurance policies, savings clubs) elicit more complete information than questions asking whether a respondent uses services from a type of provider (e.g. commercial bank, credit union). To derive the data necessary for these tests, the Financial Service Survey incorporated an experimental design in which one of three versions of the survey instrument (questionnaire) was randomly administered to each household. Individual household members were also randomly selected to respond to some sections of the questionnaire. Ghana National Regional District, Municipal, Metropolitan Individuals The survey covered all adult household members (usual residents) aged 15 years and older. Sample survey data [ssd] The scope of the Financial Service Survey includes: Household: Household listing and demograhpic information on household members. Individuals: Access to and use of financial services (including savings, credit, loans, etc.) by household members, heads of household and randomly selected members. Individuals: Actions and attitudes towards access and use of various financial services including savings, credit, loans, insurance, pension funds, etc. Ghana Statisticl Service The most recently visited enumeration areas (EAs) for the Ghana Living Standards Survey Round 5 (GLSS5) were targeted for the survey. This is because the characteristics of these households may not have changed much, and they were more likely to recollect information they had already provided. All the 120 EAs visited in the 10th and 11th cycles of the GLSS5 were included in the survey, with an additional 34 EAs selected from the 60 EAs visited in the 9th cycle. Households within the 154 EAs were listed and 15 selected randomly from each EA yielding a total of 2,310 households. Face-to-face [f2f] Three types of questionnaires were used in the survey: 1. Group 1 Questionnaire - All questions in the three (3) sections were administered to all household members aged 15 years and older. It collected information on background characteristics, the use of financial services and products and actions and attitudes towards accessing and using financial services and products. 2. Group 2 Questionnaire - Sections 1 and 2 of this questionnaire were administered to all household members aged 15 years and older. Sections 3 and 4 were administered to household members randomly selected using the Kish Grid based on given criteria. 3. Group 3 Questionnaire - All questions in section (1) were administered to heads of household and one randomly selected household member and covered background characteristics. Section two (2) was administered to heads of household and covered the use of financial services. Sections 3 and 4 were administered to a randomly selected household member and covered the use of financial services and products and actions and attitudes towards access and use of financial services and products. All the questionnaires were in English and whenever necessary, the interview was conducted in a language of the respondent's choice. An interpreter was also used where the interviewer was not proficient in the respondent's choice of language. Training: A 5-day residential training was organized for both supervisors and enumerators during which they were guided through the various sections of the questionnaires. The supervisors were personnel of the GSS who had been used to pre-test the questionnaires. Field practice: As part of the training programme, trainees were made to administer the questionnaires in selected communities to give them a feel of how interviewing will be like during the actual field enumeration. Written assessment: During the period of the training, written assessments were done to test the level of undertanding of the definitions and concepts that were to be employed in the data collection. Field personnel were selected for the main fieldwork based on their performance in the assessments and field practice. Interviewing team: The interviewing team comprised a Supervisor, two interviewers, a data entry operator and a driver. Interviewing language: The interviews were conducted in the language preferred by the respondent. In cases where the interviewer was not proficient in the respondent's language, an interpreter was used. Interviewing was conducted by teams; each team being made up of a Supervisor and three interviewers. The role of the supervisor was: * to meet community leaders to inform them about the purpose of the survey and solicit their cooperation * review the work of each enumerator and take corrective measures where necessary * assist in the resolution of any problems including uncooperative respondents. There were field coordinators who visited the teams to check samples of the completed questionnaires to ensure consistency and completeness. The GSS data editing occurs at three levels: 1. Field editing by interviewers and supervisors 2. Office editing 3. Data cleaning and imputation The data capture at GSS takes the following forms: 1. Manual data entry 2. Scanning Data editing of the captured data usually consists of: 1. Verification or double entry 2. Consistency checks 3. Structure edits 4. Quality Control Out of the 2,310 households selected for the survey, 2,292 were identified and successfully enumerated. This yielded a response rate of 99.2 percent. Ghana Statistical Service (GSS) requires all users to keep information and data strictly confidential. In this regard, before being granted access to datasets, all users have to formally agree to observe the following: 1. Not to make copies of any files or portions of files to which access has been granted except with the authorization by GSS 2. Not to willfully identify any individual or household or establishment in the dataset 3. To hold in strictest confidence, the identity of any individual or household or establishment that may be inadvertently revealed in any documents or discussion, or analysis. Such unintended identification revealed should be immediately brought to the attention of GSS. 4. Data obtained from GSS are protected by copyright law and therefore not for re-distribution or sale 5. Prospective clients or data users may indicate in an affidavit confidentiality of data they access. Government Statistician FSS 2006, version 01, Ghana Statistical Service The Ghana Statistical Service as a public institution has the obligation to promote data dissemination to facilitate national development. Making data available will enable students and the academia to conduct research works, assist investors to take business decision, help the individual to evaluate and take appropriate decisions. It will also assist the government to formulate appropriate policies and programmes to facilitate national development. GSS' policy framework provides access to data through: 1. Public use files. These categories of data sets are accessible by all without any payment. They are available on-line to all interested users, for research and statistical purposes only. 2. Licensed datasets. These categories of data sets are accessible under certain conditions. Thus, prospective clients/data users may access any data based on certain conditions set by the GSS 3. Datasets only accessible on location. We consider this category as a data enclave where some data sets are only accessible at GSS head office and prospective data users and researches have to physically be available at GSS head office for further discussions before data are released. Thus, data enclave would not be linked to the outside world through our web site or other medium. The following terms and conditions apply: Before being granted access to the dataset, all users have to formally agree: 1. To make no copies of any files or portions of files for which access has been granted, except those authorized by GSS. 2. Not to use any technique in an attempt to identify any person, establishment, or sampling unit. 3. To hold in strictest confidence, the identification of any establishment or individual that may be inadvertently revealed in any documents or discussion, or analysis. Such inadvertent identification revealed in her/his analysis will be immediately brought to the attention of the GSS. 4. The data and other materials will not be redistributed or sold to other individuals, institutions, or organizations without the written agreement of GSS. 5. The data will be used for statistical and scientific research purposes only. 6. The data will be used solely for reporting of aggregated information, and not for investigation of specific individuals or organizations. 7. No attempt will be made to identify respondents, and no use will be made of the identity of any person or establishment discovered inadvertently. Any such discovery would immediately be reported to the GSS. 8. No attempt will be made to produce links among datasets provided by the GSS with other datasets that could identify individuals or organizations. 9. Any books, articles, conference papers, theses, dissertations, reports, or other publications that employ data obtained from the GSS would cite the source of data in accordance with the citation statement provided with the dataset 10. An electronic copy of all reports and publications based on the requested data will be sent to the GSS. The original collector of the data, Ghana Statistical Service, other producers and sponsors cited in this document bear no responsibility for use of the data, for interpretations and inferences based upon such uses. Section 1 - Respondent characteristics.NSDstat The file contains information on the background of household members. Some of the housholds were enumerated in the GLSS5 from which the EAs were drawn and so do not answer some questions. Information relate to age, sex, marital status, relationship to head of household, educational attainment and employment status. 4894 24 Nesstar 200401 Ghana Statistical Service (GSS) All files have been checked for the following: 1. All variables have been clearly defined and labelled 2. All categories (value labels) have been clearly defined 3. All cases have unique identification (no duplicates) 4. The frequencies of expected respondents checked with the actual section and inconsistencies noted 5. Skip patterns have been verified 6. Structure edits have been performed Prior to 2008, missing data and not applicable data were left as blank. These values are not differentiated. The current policy is to identify the missing data as follows: -a coded value would be composed of 9s such that the entire length of the field is filled. For example a code of' '999' would be used for a missing field of three characters. -not applicable or skipped variables are left blank Version 1.0 The universe for this survey was ALL HOUSEHOLD MEMBERS 15 YEARS AND OLDER. Section 2 - Access and use of financial services and products.NSDstat The dataset provides information on the use of available financial services and products. Questions were asked of all household members, heads of households as well as randomly selected household members who answered according to sections that related to them. Information collected include the use of various financial services such as banking, credit schemes; and financial products such as credits, overdrafts and loans. Data are also available on other financial services including insurance and pension fund. 2682 27 Nesstar 200401 Ghana Statistical Service (GSS) All files have been checked for the following: 1. All variables have been clearly defined and labelled 2. All categories (value labels) have been clearly defined 3. All cases have unique identification (no duplicates) 4. The frequencies of expected respondents checked with the actual section and inconsistencies noted. 5. Skip patterns have been verified 6. Structure edits have been performed Prior to 2008, missing data and not applicable data were left as blank. These values are not differentiated. The current policy is to identify the missing data as follows: -a coded value would be composed of 9s such that the entire length of the field is filled. For example a code of' '999' would be used for a missing field of three characters. -not applicable or skipped variables are left blank Version 1.0 Universe for Section 2: Questionnaire Group 1 Section 2: All household members 15 years and older. Questionnaire Group 2 Section 2: All household members 15 years and older. Questionnaire Group 3 Section 2: Household head and one randomly selected adult household member. Section 3 - Access and use of financial services and products.NSDstat This section of the questionnaire also provides information of financial services and products available to selected and products by the head of household and a randomly selected member of the househol. It deals with the previous and current use of these services and products. The information collected include the use of ATMs, credit or debit cards, current and savings accounts, access to and use of formal and informal banking services, access to pension or insurance funds, loans and microfinance. 3318 91 Nesstar 200401 Ghana Statistical Service (GSS) All files have been checked for the following: 1. All variables have been clearly defined and labelled 2. All categories (value labels) have been clearly defined 3. All cases have unique identification (no duplicates) 4. The frequencies of expected respondents checked with the actual section and inconsistencies noted. 5. Skip patterns have been verified 6. Structure edits have been performed Prior to 2008, missing data and not applicable data were left as blank. These values are not differentiated. The current policy is to identify the missing data as follows: -a coded value would be composed of 9s such that the entire length of the field is filled. For example a code of' '999' would be used for a missing field of three characters. -not applicable or skipped variables are left blank Version 1.0 Universe for Section 3: Questionnaire Group 2: One Randomly selected adult household members. Questionnaire Group 3: Head of household and one randomly selected adult houshold member. Section 4 - Actions and attitudes towards use of financial services and products.NSDstat This dataset presents information on the actions and attitudes towards accessing and using financial services and products. The questions were asked of household heads and randomly selected household members. The information collected include reasons why people do not have a bank account, guarantees required for a bank loan, reasons for applying or not applying for a loan, and loans and other credits applied for during the 12 months prior to the data collection. 3317 106 Nesstar 200401 Ghana Statistical Service (GSS) All files have been checked for the following: 1. All variables have been clearly defined and labelled 2. All categories (value labels) have been clearly defined 3. All cases have unique identification (no duplicates) 4. The frequencies of expected respondents checked with the actual section and inconsistencies noted. 5. Skip patterns have been verified 6. Structure edits have been performed Prior to 2008, missing data and not applicable data were left as blank. These values are not differentiated. The current policy is to identify the missing data as follows: -a coded value would be composed of 9s such that the entire length of the field is filled. For example a code of' '999' would be used for a missing field of three characters. -not applicable or skipped variables are left blank Version 1.0 Universe for Section 4: Questionnaire Group 1: All adult household members aged 15 years and older Questionnaire Group 2: One Randomly selected adult household member Questionnaire Group 3: Head of household and one randomly selected household member Banking and savings Credit and loans Pension and insurance Loan guarantees Hire purchase Cluster number Household number 4894 0 Household identification Questionnaire group Person number in Section 1 of questionnaires Language used by respondent LANGUAGE USED BY RESPONDENT 4894 0 1 English 401 2 Akan 3092 3 Ewe 357 4 Ga-Dangme 160 5 Dagbani 105 6 Frafra 4 7 Nzema 0 8 Other 775 Whether interpreter was used WAS AN INTERPRETER USED? 4894 0 1 Yes 772 2 No 4122 Sex of respondent Is (NAME)..... 4894 0 1 Male 2293 2 Female 2601 Whether person was a household member during GLSS5 WAS THIS PERSON A HOUSEHOLD MEMBER DURING THE GLSS 5? 4894 0 1 Yes 4799 2 No 95 Person number of household member as recorded in GLSS5 RECORD THE ID NUMBER FROM THE GLSS 5 Relationship of persons to household head What is the relationship of (NAME) to head of household? 95 4799 1 Head 1 2 Spouse 18 3 Child 24 4 Grandchild 7 5 Parent/Parent-in-law 6 6 Son/Daughter-in-law 3 7 Other relative 29 8 Adopted/Foster/Step child 4 9 Househelp 1 10 Non-relative 2 Age of household members in completed years What is (NAME's)age? 95 4799 15 78 25.537 10.764 Marital status of household members What is (NAME's) present marital status? 95 4799 1 Married 29 2 Consensual union 7 3 Separated 3 4 Divorced 6 5 Widowed 0 6 Never married 50 Whether respondent's spouse was living in the household Does (NAME's) spouse live in the household? 36 4858 1 Yes 22 2 No 14 Person number of spouse COPY THE ID CODE OF THE SPOUSE Whether respondent's father was living in the household Does (NAME's) father live in this household? 95 4799 1 Yes 17 2 No 78 Person number of father COPY ID CODE OF FATHER Whether respondent's mother was living in the household Does (NAME's) mother live in this household? 95 4799 1 Yes 30 2 No 65 Person number of mother COPY ID CODE OF MOTHER Whether person in household has ever attended school Has (NAME)ever attended school? 95 4799 1 Yes 71 2 No 24 Highest grade completed by person living in the household What was the highest grade completed? 71 4823 0 None 1 1 Pre-school 1 11 P1 1 12 P2 5 13 P3 2 14 P4 8 15 P5 0 16 P6 4 17 JSS1 9 18 JSS2 5 19 JSS3 19 20 M1 0 21 M2 1 22 M3 3 23 M4 1 24 SSS1 0 25 SSS2 0 26 SSS3 7 27 S1 0 28 S2 0 29 S3 0 30 S4 0 31 S5 0 32 L6 0 33 U6 0 41 Voc/Tech/Computer/Comm/Agric 1 42 Teacher training 1 43 Nursing 0 51 Polytechnic 1 52 University 1 53 Other tertiary 0 61 Other specify 0 Whether person in household worked for pay, profit or family gain in last 7days Did (NAME) do any work for pay, profit, family gain or did (NAME) produce anything for barter or home use during the last 7 days (including temporary absence from work)? 95 4799 1 Yes 58 2 No 37 How many months person in household had been absent during past 12 months? For how many months during the past 12 months has (NAME) been away from this household? 95 4799 While absent, was the person a member of another household? While absent, was (NAME) a member of another household? (including single person household). 41 4853 1 Yes 37 2 No 4 Cluster number Household number Household identification Questionnaire group Person number in Section 2 of questionnaires 2682 0 Does respondent have a bank account? Some people like to keep their money in an account with a bank. Do you have a bank account? 2682 0 1 Yes 425 2 No 2257 What is the name of respondent's First bank? What is (are) the name(s) of the bank(s) where you have an account? 425 2257 1 Ghana Commercial Bank 113 2 Barclays Bank 16 3 Standard Chartered Bank 5 4 Amalgamated Bank 4 5 Prudential Bank 2 6 CAL Merchant Bank 1 7 Merchant Bank 1 8 Trust Bank Limited 3 9 Agricultural Development Bank 35 10 Home Finance Company Bank 2 11 National Investment Bank 3 12 Ecobank Ghana Limited 2 13 Fidelity Bank Limited 0 14 First Atlantic Merchant Bank 0 15 International Commercial Bank 1 16 Metropolitan and Allied Bank 0 17 SG-SSB Bank 27 18 Stanbic Bank Limited 0 19 Unibank Ghana Limited 1 20 Standard Trust Bank Ghana Limited 0 21 Zenith Bank Ghana Limited 0 22 Guaranty Trust Bank Limited 0 23 Intercontinental Bank Ghana Limited 0 24 Apex Bank Limited 209 What is the name of respondent's Second bank? What is (are) the name(s) of the bank(s) where you have an account? 37 2645 1 Ghana Commercial Bank 4 2 Barclays Bank 1 3 Standard Chartered Bank 4 4 Amalgamated Bank 0 5 Prudential Bank 0 6 CAL Merchant Bank 0 7 Merchant Bank 2 8 Trust Bank Limited 2 9 Agricultural Development Bank 5 10 Home Finance Company Bank 1 11 National Investment Bank 1 12 Ecobank Ghana Limited 0 13 Fidelity Bank Limited 2 14 First Atlantic Merchant Bank 0 15 International Commercial Bank 0 16 Metropolitan and Allied Bank 0 17 SG-SSB Bank 2 18 Stanbic Bank Limited 0 19 Unibank Ghana Limited 0 20 Standard Trust Bank Ghana Limited 0 21 Zenith Bank Ghana Limited 0 22 Guaranty Trust Bank Limited 0 23 Intercontinental Bank Ghana Limited 0 24 Apex Bank Limited 13 What is the name of respondent's Third bank? What is (are) the name(s) of the bank(s) where you have an account? 3 2679 1 Ghana Commercial Bank 0 2 Barclays Bank 0 3 Standard Chartered Bank 0 4 Amalgamated Bank 0 5 Prudential Bank 0 6 CAL Merchant Bank 0 7 Merchant Bank 0 8 Trust Bank Limited 0 9 Agricultural Development Bank 0 10 Home Finance Company Bank 0 11 National Investment Bank 1 12 Ecobank Ghana Limited 0 13 Fidelity Bank Limited 0 14 First Atlantic Merchant Bank 0 15 International Commercial Bank 0 16 Metropolitan and Allied Bank 0 17 SG-SSB Bank 1 18 Stanbic Bank Limited 0 19 Unibank Ghana Limited 0 20 Standard Trust Bank Ghana Limited 0 21 Zenith Bank Ghana Limited 0 22 Guaranty Trust Bank Limited 0 23 Intercontinental Bank Ghana Limited 0 24 Apex Bank Limited 1 Does respondent perform transactions using someone else's account? Do you perform banking transactions using someone else's account? 2682 0 1 Yes 95 2 No 2587 Is the transaction made through a household member's account or someone else's? Is this through a household member's account or the account of someone else? 95 2587 1 Household member 22 2 Not household member 68 3 Both 5 Has respondent saved money through a credit union or savings association in the past 12 months? Now think of all the ways that you save money. We are not talking about investing in a business or buying land , but only about where you put money to use later. Have you used a non-bank financial institution such as a credit union, savings association, etc. to save money in the past 12 months? 2682 0 1 Yes 43 2 No 2639 Name of First banking institution respondent saved with in the past 12 months What is(are) the name(s) of the institution(s) that you have used to save money in the past 12 months? 43 2639 1 Ghana Commercial Bank 0 2 Barclays Bank 0 3 Standard Chartered Bank 0 4 Amalgamated Bank 0 5 Prudential Bank 0 6 CAL Merchant Bank 0 7 Merchant Bank 0 8 Trust Bank Limited 0 9 Agricultural Development Bank 1 10 Home Finance Company Bank 0 11 National Investment Bank 0 12 Ecobank Ghana Limited 0 13 Fidelity Bank Limited 0 14 First Atlantic Merchant Bank 0 15 International Commercial Bank 0 16 Metropolitan and Allied Bank 0 17 SG-SSB Bank 1 18 Stanbic Bank Limited 0 19 Unibank Ghana Limited 0 20 Standard Trust Bank Ghana Limited 0 21 Zenith Bank Ghana Limited 0 22 Guaranty Trust Bank Limited 0 23 Intercontinental Bank Ghana Limited 0 24 Apex Bank Limited 4 25 Credit union 2 26 Susu 30 27 Welfare scheme 1 28 Savings associations 4 29 0 Name of Second banking institution respondent saved with in the past 12 months What is(are) the name(s) of the institution(s) that you have used to save money in the past 12 months? 0 2682 1 Ghana Commercial Bank 2 Barclays Bank 3 Standard Chartered Bank 4 Amalgamated Bank 5 Prudential Bank 6 CAL Merchant Bank 7 Merchant Bank 8 Trust Bank Limited 9 Agricultural Development Bank 10 Home Finance Company Bank 11 National Investment Bank 12 Ecobank Ghana Limited 13 Fidelity Bank Limited 14 First Atlantic Merchant Bank 15 International Commercial Bank 16 Metropolitan and Allied Bank 17 SG-SSB Bank 18 Stanbic Bank Limited 19 Unibank Ghana Limited 20 Standard Trust Bank Ghana Limited 21 Zenith Bank Ghana Limited 22 Guaranty Trust Bank Limited 23 Intercontinental Bank Ghana Limited 24 Apex Bank Limited 25 Credit union 26 Susu 27 Welfare scheme 28 Savings associations 29 Name of Third banking institution respondent saved with in the past 12 months What is(are) the name(s) of the institution(s) that you have used to save money in the past 12 months? 0 2682 1 Ghana Commercial Bank 2 Barclays Bank 3 Standard Chartered Bank 4 Amalgamated Bank 5 Prudential Bank 6 CAL Merchant Bank 7 Merchant Bank 8 Trust Bank Limited 9 Agricultural Development Bank 10 Home Finance Company Bank 11 National Investment Bank 12 Ecobank Ghana Limited 13 Fidelity Bank Limited 14 First Atlantic Merchant Bank 15 International Commercial Bank 16 Metropolitan and Allied Bank 17 SG-SSB Bank 18 Stanbic Bank Limited 19 Unibank Ghana Limited 20 Standard Trust Bank Ghana Limited 21 Zenith Bank Ghana Limited 22 Guaranty Trust Bank Limited 23 Intercontinental Bank Ghana Limited 24 Apex Bank Limited 25 Credit union 26 Susu 27 Welfare scheme 28 Savings associations 29 Has respondent used a susu or welfare scheme to save in the past 12 months? Have you used a Susu, Welfare scheme or other Savings club to save money in the past 12 months? 2682 0 1 Yes 351 2 No 2331 Has respondent bought any items on credit through a banking or non-banking institution? Many people borrow money or buy things on credit. Have you used an institution such as a credit union, savings association, or a bank to borrow money or to buy on credit in the past 12 months? 2682 0 1 Yes 41 2 No 2641 Name of First credit institution used by respondent to borrow or buy in the past 12 months What is (are) the name(s) of the institution(s) that you have used to borrow or to buy on credit in the past 12 months? 41 2641 1 Ghana Commercial Bank 4 2 Barclays Bank 0 3 Standard Chartered Bank 0 4 Amalgamated Bank 0 5 Prudential Bank 0 6 CAL Merchant Bank 0 7 Merchant Bank 0 8 Trust Bank Limited 0 9 Agricultural Development Bank 4 10 Home Finance Company Bank 0 11 National Investment Bank 0 12 Ecobank Ghana Limited 0 13 Fidelity Bank Limited 0 14 First Atlantic Merchant Bank 1 15 International Commercial Bank 0 16 Metropolitan and Allied Bank 0 17 SG-SSB Bank 1 18 Stanbic Bank Limited 0 19 Unibank Ghana Limited 0 20 Standard Trust Bank Ghana Limited 0 21 Zenith Bank Ghana Limited 0 22 Guaranty Trust Bank Limited 0 23 Intercontinental Bank Ghana Limited 0 24 Apex Bank Limited 8 25 Post Office Bank 5 26 Credit Union 17 27 Susu 0 28 Welfare schemes and Savings Associations 1 29 0 Name of Second credit institution used by respondent to borrow or buy in the past 12 months What is (are) the name(s) of the institution(s) that you have used to borrow or to buy on credit in the past 12 months? 1 2681 1 Ghana Commercial Bank 0 2 Barclays Bank 0 3 Standard Chartered Bank 0 4 Amalgamated Bank 0 5 Prudential Bank 0 6 CAL Merchant Bank 0 7 Merchant Bank 0 8 Trust Bank Limited 0 9 Agricultural Development Bank 1 10 Home Finance Company Bank 0 11 National Investment Bank 0 12 Ecobank Ghana Limited 0 13 Fidelity Bank Limited 0 14 First Atlantic Merchant Bank 0 15 International Commercial Bank 0 16 Metropolitan and Allied Bank 0 17 SG-SSB Bank 0 18 Stanbic Bank Limited 0 19 Unibank Ghana Limited 0 20 Standard Trust Bank Ghana Limited 0 21 Zenith Bank Ghana Limited 0 22 Guaranty Trust Bank Limited 0 23 Intercontinental Bank Ghana Limited 0 24 Apex Bank Limited 0 25 Post Office Bank 0 26 Credit Union 0 27 Susu 0 28 Welfare schemes and Savings Associations 0 29 0 Name of Third credit institution used by respondent to borrow or buy in the past 12 months What is (are) the name(s) of the institution(s) that you have used to borrow or to buy on credit in the past 12 months? 0 2682 1 Ghana Commercial Bank 2 Barclays Bank 3 Standard Chartered Bank 4 Amalgamated Bank 5 Prudential Bank 6 CAL Merchant Bank 7 Merchant Bank 8 Trust Bank Limited 9 Agricultural Development Bank 10 Home Finance Company Bank 11 National Investment Bank 12 Ecobank Ghana Limited 13 Fidelity Bank Limited 14 First Atlantic Merchant Bank 15 International Commercial Bank 16 Metropolitan and Allied Bank 17 SG-SSB Bank 18 Stanbic Bank Limited 19 Unibank Ghana Limited 20 Standard Trust Bank Ghana Limited 21 Zenith Bank Ghana Limited 22 Guaranty Trust Bank Limited 23 Intercontinental Bank Ghana Limited 24 Apex Bank Limited 25 Post Office Bank 26 Credit Union 27 Susu 28 Welfare schemes and Savings Associations Has respondent borrowed money through susu or welfare scheme in the past 12 months? Have you used a Susu, Welfare scheme or other Savings club to borrow money in the past 12 months? 2682 0 1 Yes 81 2 No 2601 Has respondent taken any insurance policy in the past 12 months? Many people insure themselves and their possessions against unexpected circumstances. Have you used any institution to insure yourself (life, health) or your property (household goods, house, vehicle and the like) in the past 12 months? That is, do you have any long or short term insurance policy with any institution (s)? 2682 0 1 Yes 212 2 No 2470 Name of First insurance institution used by respondent to insure in the past 12 months What is(are) the name(s) of the institution(s) that you have used to insure yourself (life, health) or your property (household goods, vehicles and the like) in the past 12 months? 212 2470 1 Beacon Insurance Company 0 2 CDH Insurance Company Limited 0 3 Benefit Insurance Company 0 4 Donewell Insurance Company 2 5 Enterprise Life Assurance Company 1 6 Enterprise Insurance Company 5 7 Ghana Union Assurance 0 8 Gemini Life Insurance Company 2 9 Ghana Life Insurance Company 0 10 Metropolitan Insurance Company 0 11 Network Assurance Company 0 12 Phoenix Insurance Company 0 13 Provident Insurance Company 2 14 Quality Insurance Company 1 15 State Insurance Company 9 16 Starlife Insurance Company 0 17 Star Assurance Company 1 18 Unique Insurance Company Limited 0 19 Vanguard Assurance Company 4 20 Global Alliance Insurance Company 0 21 Glico Genaral 1 22 MetLife Insurance Ghana 0 23 Ghana Reinsurance 0 24 Mainstream Reinsurance 0 25 District Mutual Health Insurance 184 Name of Second insurance institution used by respondent to insure in the past 12 months What is(are) the name(s) of the institution(s) that you have used to insure yourself (life, health) or your property (household goods, vehicles and the like) in the past 12 months? 7 2675 1 Beacon Insurance Company 0 2 CDH Insurance Company Limited 0 3 Benefit Insurance Company 0 4 Donewell Insurance Company 0 5 Enterprise Life Assurance Company 0 6 Enterprise Insurance Company 0 7 Ghana Union Assurance 0 8 Gemini Life Insurance Company 1 9 Ghana Life Insurance Company 0 10 Metropolitan Insurance Company 0 11 Network Assurance Company 0 12 Phoenix Insurance Company 0 13 Provident Insurance Company 0 14 Quality Insurance Company 0 15 State Insurance Company 1 16 Starlife Insurance Company 0 17 Star Assurance Company 2 18 Unique Insurance Company Limited 1 19 Vanguard Assurance Company 0 20 Global Alliance Insurance Company 0 21 Glico Genaral 0 22 MetLife Insurance Ghana 0 23 Ghana Reinsurance 0 24 Mainstream Reinsurance 0 25 District Mutual Health Insurance 2 Name of Third insurance institution used by respondent to insure in the past 12 months What is(are) the name(s) of the institution(s) that you have used to insure yourself (life, health) or your property (household goods, vehicles and the like) in the past 12 months? 0 2682 1 Beacon Insurance Company 2 CDH Insurance Company Limited 3 Benefit Insurance Company 4 Donewell Insurance Company 5 Enterprise Life Assurance Company 6 Enterprise Insurance Company 7 Ghana Union Assurance 8 Gemini Life Insurance Company 9 Ghana Life Insurance Company 10 Metropolitan Insurance Company 11 Network Assurance Company 12 Phoenix Insurance Company 13 Provident Insurance Company 14 Quality Insurance Company 15 State Insurance Company 16 Starlife Insurance Company 17 Star Assurance Company 18 Unique Insurance Company Limited 19 Vanguard Assurance Company 20 Global Alliance Insurance Company 21 Glico Genaral 22 MetLife Insurance Ghana 23 Ghana Reinsurance 24 Mainstream Reinsurance 25 District Mutual Health Insurance Did respondent answer for himself or herself? INTERVIEWER: DID THE RESPONDENT ANSWER FOR HIMSELF OR HERSELF? 1562 1120 1 Yes 1393 2 No 169 Person number of respondent INTERVIEWER: WRITE THE CODE OF THE PERSON WHO RESPONDED 169 2513 Cluster number Household number Household identification 2292 Questionnaire group Person number for Section 3 of questionnaires Ever had an ATM card? Have you ever had: ATM card? 3318 0 1 Yes 41 2 No 3277 Currently have an ATM card? Do you currently have: ATM card? 41 3277 1 Yes 31 2 No 10 Ever had a Debit card? Have you ever had: Debit card or cheque card? 3318 0 1 Yes 24 2 No 3294 Currently have a Debit card? Do you currently have: Debit card or cheque card? 24 3294 1 Yes 13 2 No 11 Ever had a Savings plus account? Have you ever had: Savings plus account? 3318 0 1 Yes 15 2 No 3303 Currently have a Savings plus account? Do you currently have: Savings plus account? 15 3303 1 Yes 13 2 No 2 Ever had a Current account? Have you ever had: Current account? 3318 0 1 Yes 167 2 No 3151 Currently have a Current account? Do you currently have: Current account? 167 3151 1 Yes 119 2 No 48 Ever had a Savings account at bank? Have you ever had: Savings account with a bank? 3318 0 1 Yes 659 2 No 2659 Currently have a Savings account at bank? Do you currently have: Savings account at bank? 659 2659 1 Yes 433 2 No 226 Ever had Post bank account? Have you ever had: Post Bank account/Post Office savings account? 3318 0 1 Yes 41 2 No 3277 Currently have Post bank account? Do you currently have: Post Bank account/Post Office savings account? 41 3277 1 Yes 3 2 No 38 Ever had Short term investments? Have you ever had: Short term investments such as certificates of deposit, treasury bills and treasury notes or money market funds? 3318 0 1 Yes 46 2 No 3272 Currently have Short term investments? Do you currently have: Short term investments such as certificates of deposit, treasury bills and treasury notes or money market funds? 46 3272 1 Yes 20 2 No 26 Ever had access to the use of a bank for transactions without need to hold any account? Have hou ever had: Access to the use of a bank for transactions without need to hold any account (including through someone else's account)? 3318 0 1 Yes 169 2 No 3149 Currently have access to the use of a bank for transactions without need to hold any account? Do you currently have: Access to the use of a bank for transactions without need to hold any account (including through someone else's account)? 169 3149 1 Yes 108 2 No 61 Ever had access to the use of other formal financial service provider without need for an account? Have you ever had: Access to the use of other formal financial service provider, without the need for an account (e.g. money transfer service provider)? 3318 0 1 Yes 197 2 No 3121 Currently have access to the use of other formal financial services without need for an account? Do you currently have: Access to the use of other formal financial service provider, without the need for an account (e.g. money transfer service provider)? 197 3121 1 Yes 147 2 No 50 Ever had access to the use of payments/receipts services through informal channels? Have you ever had: Access to the use of payments or receipt services through informal channels? 3318 0 1 Yes 897 2 No 2421 Currently have access to the use of payments/receipts services through informal channels? Do you currently have: Access to the use of payments or receipt services through informal channels? 897 2421 1 Yes 650 2 No 247 Ever had Savings with a regulated micro-finance institution? Have you ever had: Savings with a regulated microfinance institution (e.g. SINAPI ABA)? 3318 0 1 Yes 58 2 No 3260 Currently have Savings with a regulated micro-finance institution? Do you currently have: Savings with a regulated microfinance institution (e.g. SINAPI ABA)? 58 3260 1 Yes 39 2 No 19 Ever had Savings with a credit union? Have you ever had: Savings with a credit union? 3318 0 1 Yes 77 2 No 3241 Currently have Savings with a credit union? Do you currently have: Savings with a credit union? 77 3241 1 Yes 53 2 No 24 Ever used a Susu scheme? Have you ever used a Susu scheme? 3318 0 1 Yes 682 2 No 2636 Currently using a Susu scheme? Do you currently use Susu scheme? 682 2636 1 Yes 283 2 No 399 Ever used a Welfare scheme? Have you ever used a Welfare scheme, other savings club(e.g. with religious organization)? 3318 0 1 Yes 555 2 No 2763 Currently using a Welfare scheme? Do you currently use Welfare scheme, other savings club(e.g. with religious organization)? 555 2763 1 Yes 464 2 No 91 Ever had Shares in a company and investment fund? Have you ever had: Shares in a company, or in an investment fund including mutual funds and investment trusts? 3318 0 1 Yes 53 2 No 3265 Currently have Shares in a company and investment fund? Do you currently have: Shares in a company, or in an investment fund including mutual funds and investment trusts? 53 3265 1 Yes 35 2 No 18 Ever had a Provident fund? Have you ever had: Provident fund? 3318 0 1 Yes 33 2 No 3285 Currently have a Provident fund? Do you currently have: Provident fund? 33 3285 1 Yes 18 2 No 15 Ever had a Pension fund? Have you ever had: Pension fund (or any collective savings program that will provide you with income upon retirement)? 3318 0 1 Yes 142 2 No 3176 Currently have a Pension fund? Do your currently have: Pension fund (or any collective savings program that will provide you with income upon retirement)? 142 3176 1 Yes 113 2 No 29 Ever had a loan from a Bank for any purpose? Have you ever had: A loan from a bank for any purpose (e.g pay school fees, rent, medical expenses, buy items for the house, vehicles, buy or improve housing)? 3318 0 1 Yes 168 2 No 3150 Currently have a loan from a Bank for any purpose? Do you currently have: A loan from a bank for any purpose (e.g pay school fees, rent, medical expenses, buy items for the house, vehicles, buy or improve housing)? 168 3150 1 Yes 66 2 No 102 Ever had a loan from Government for any purpose? Have you ever had: Loan from government for any purpose, such as buying or improving your housing? 3318 0 1 Yes 38 2 No 3280 Currently have a loan from Government for any purpose? Do you currently have: Loan from government for any purpose, such as buying or improving your housing? 38 3280 1 Yes 11 2 No 27 Ever had a loan from Credit union for any purpose? Have you ever had : A loan from a credit union for any purpose (e.g. pay school fees, rent, medical expenses, buy items for the house, vehicle, buy or improve housing)? 3318 0 1 Yes 32 2 No 3286 Currently have a loan from a Credit union for any purpose? Do you currently have: A loan from a credit union for any purpose (e.g. pay school fees, rent, medical expenses, buy items for the house, vehicle, buy or improve housing)? 32 3286 1 Yes 18 2 No 14 Ever had a loan from Micro-finance lender for any purpose? Have you ever had: A loan from a micro-finance lender for any purpose (e.g. to pay school fees, rent, medical expenses, buy items for the house, vehicle, buy or improve housing)? 3318 0 1 Yes 66 2 No 3252 Currently have a loan from Micro-finance lender for any purpose? Do you currently have: A loan from a micro-finance lender for any purpose (e.g. to pay school fees, rent, medical expenses, buy items for the house, vehicle, buy or improve housing)? 66 3252 1 Yes 30 2 No 36 Ever had a loan from an Employer for any purpose? Have you ever had: A loan from an employer for any purpose (e.g. to pay school fees, rent, medical expenses, buy items for the house, vehicle, buy or improve housing)? 3318 0 1 Yes 106 2 No 3212 Currently have a loan from an Employer for any purpose? Do you currently have: A loan from an employer for any purpose (e.g. to pay school fees, rent, medical expenses, buy items for the house, vehicle, buy or improve housing)? 106 3212 1 Yes 26 2 No 80 Ever had a loan from a Money lender for any purpose? Have you ever had: A loan from a money lender for any purpose (e.g. to pay school fees, rent, medical expenses, buy items for the house, vehicle, buy or improve housing) 3318 0 1 Yes 226 2 No 3092 Currently have a loan from a Money lender for any purpose? Do you currently have: A loan from a money lender for any purpose (e.g. to pay school fees, rent, medical expenses, buy items for the house, vehicle, buy or improve housing)? 226 3092 1 Yes 81 2 No 145 Ever borrowed money from Welfare scheme or Susu? Have you ever: Borrowed money from a welfare scheme, susu or other savings club (e.g. to pay school fees, rent, medical expenses, buy items for the house, vehicle, buy or improve housing)? 3318 0 1 Yes 70 2 No 3248 Currently have money borrowed from Welfare scheme or Susu? Do you currently have: Money borrowed from a welfare scheme, susu or other savings club (e.g. to pay school fees, rent, medical expenses, buy items for the house, vehicle, buy or improve housing)? 70 3248 1 Yes 31 2 No 39 Ever borrowed money from a Friend or Family member? Have you ever: Borrowed money from a friend or family member (e.g. to pay school fees, rent, medical expenses, buy items for the house, vehicle, buy or improve housing)? 3318 0 1 Yes 1670 2 No 1648 Currently have money borrowed from a Friend or Family member? Do you currently have: Money borrowed from a friend or family member (e.g. to pay school fees, rent, medical expenses, buy items for the house, vehicle, buy or improve housing)? 1670 1648 1 Yes 672 2 No 998 Ever had Credit cards like visa, master card, etc? Have you ever had: Credit cards, e.g. Master card, Visa, Diners Club, etc.? 3318 0 1 Yes 5 2 No 3313 Currently have Credit cards like visa, master card, etc? Do you currently have: Credit cards, e.g. Master card, Visa, Diners Club, etc.? 5 3313 1 Yes 3 2 No 2 Ever had Overdraft with a bank? Have you ever had: Overdraft with a bank? 3318 0 1 Yes 34 2 No 3284 Currently have Overdraft with a bank? Do you currently have: Overdraft with a bank? 34 3284 1 Yes 7 2 No 27 Ever had Hire purchase agreement or installation plan? Have you ever had: Hire purchase agreement or installation plan? 3318 0 1 Yes 356 2 No 2962 Currently have Hire purchase agreement or installation plan? Do you currently have: Hire purchase agreement or installation plan? 356 2962 1 Yes 169 2 No 187 Ever had any Other credit facility other than credit card, etc? Have you ever had: Any credit facility other than a credit card or hire purchase agreement mentioned earlier? 3318 0 1 Yes 515 2 No 2803 Currently have any Other credit facility other than credit card, etc? Do you currently have: Any credit facility other than a credit card or hire purchase agreement mentioned earlier? 515 2803 1 Yes 280 2 No 235 Ever had Vehicle insurance? Have you ever had: Vehicle insurance? 3317 1 1 Yes 75 2 No 3242 Currently have Vehicle insurance? Do you currently have: Vehicle insurance? 75 3243 1 Yes 51 2 No 24 Ever had Household content insurance for Tv, jewellery, etc? Have you ever had: Household content insurance (for TVs, jewellery, furniture, etc.)? 3317 1 1 Yes 1 2 No 3316 Currently have Household content insurance for Tv, jewellery, etc? Do you currently have: Household content insurance (for TVs, jewellery, furniture, etc.)? 1 3317 1 Yes 1 2 No 0 Ever had Home owners' insurance? Have you ever had: Home owners' insurance (insurance on building)? 3317 1 1 Yes 5 2 No 3312 Currently have Home owners' insurance? Do you currently have: Home owners' insurance (insurance on building)? 5 3313 1 Yes 4 2 No 1 Ever had insurance that pays debts if unable to pay? Have you ever had: Insurance that pays your debts if you are unable to pay? 3317 1 1 Yes 2 2 No 3315 Currently have insurance that pays debts if unable to pay? Do you currently have: Insurance that pays your debts if you are unable to pay? 2 3316 1 Yes 2 2 No 0 Ever had Travel insurance? Have you ever had: Travel insurance? 3317 1 1 Yes 12 2 No 3305 Currently have Travel insurance? Do you currently have: Travel insurance? 12 3306 1 Yes 4 2 No 8 Ever had Life insurance policy? Have you ever had: Life insurance policy (a payment to your heirs upon death)? 3317 1 1 Yes 34 2 No 3283 Currently have Life insurance policy? Do you currently have: Life insurance policy (a payment to your heirs upon death)? 34 3284 1 Yes 18 2 No 16 Ever had insurance to pay debts in case of death? Have you ever had: Insurance to pay your debts if you die? 3317 1 1 Yes 4 2 No 3313 Currently have insurance to pay debts in case of death? Do you currently have: Insurance to pay your debts if you die? 4 3314 1 Yes 2 2 No 2 Ever had Disability Insurance from employer? Have you ever had: Disability insurance from an employer? 3317 1 1 Yes 5 2 No 3312 Currently have Disability Insurance from employer? Do you currently have: Disability insurance from an employer? 5 3313 1 Yes 2 2 No 3 Ever had any Other Disability Insurance? Have you ever had: Any other disability insurance? 3317 1 1 Yes 1 2 No 3316 Currently have any Other Disability Insurance? Do you currently have:Any other disability insurance? 1 3317 1 Yes 0 2 No 1 Ever had Professional insurance? Have you ever had: Professional insurance? 3317 1 1 Yes 6 2 No 3311 Currently have Professional insurance? Do you currently have: Professional insurance? 6 3312 1 Yes 4 2 No 2 Ever had Funeral policy with a formal institution? Have you ever had: Funeral policy with a formal insitution (not undertaker), SIC for example? 3317 1 1 Yes 6 2 No 3311 Currently have Funeral policy with a formal institution? Do you currently have: Funeral policy with a formal insitution (not undertaker), SIC for example? 6 3312 1 Yes 4 2 No 2 Ever belonged to a group or society that will contribute to the cost of your burial? Have you ever: Belonged to any group or society that will contribute to the cost of your burial? 3317 1 1 Yes 749 2 No 2568 Currently belong to a group or society that will contribute to the cost of your burial? Do you currently: Belong to any group or society that will contribute to the cost of your burial? 749 2569 1 Yes 704 2 No 45 Ever had a Health or Medical insurance? Have you ever had: Health/medical insurance? 3317 1 1 Yes 581 2 No 2736 Currently have a Health or Medical insurance? Do you currently have: Health/medical insurance? 581 2737 1 Yes 530 2 No 51 Ever had insurance for your Child's education? Have you ever had insurance for your child's education? 3317 1 1 Yes 25 2 No 3292 Currently have insurance for your Child's education? Do you currently have insurance for your child's education? 25 3293 1 Yes 16 2 No 9 Cluster number Household number Household identification 3317 0 Questionnaire group Person number for Section 4 Did respondent answer "yes" to having an account in Section 3? INTERVIEWER: DID THE RESPONDENT ANSWER "Yes" TO ANY OF THE SECTION 3 QUESTIONS ABOUT ACCOUNTS: 2, 4, 6, 8, 10, 12, BANK LOAN 36, OR BANK OVERDRAFT 54? 3317 0 1 Yes 524 2 No 2793 First reason for not opening account There are many reasons why people do not have a bank account. Please tell me, in the order of importance, the three main reasons why you do not have a bank account? 2793 524 1 The charges and fees are too high 153 2 There are no banks or institutions close to you 101 3 You do not meet minimum requirements 652 4 There is too much corruptions 21 5 Hours of operation not convenient 12 6 You don't have an identity document 29 7 You cannot affort to keep a minimum balance in the bank 506 8 You do not trust banks or other institutions 16 9 You prefer to deal in cash 175 10 You are too young to qualify to open an account 166 11 You never thought about it 349 12 Other 613 Second reason for not opening account There are reasons why people do not have a bank account. Please tell me, in order of importance, the three main reasons why you do not have a bank account? 990 2327 1 The charges and fees are too high 64 2 There are no banks or institutions close to you 60 3 You do not meet minimum requirements 151 4 There is too much corruptions 24 5 Hours of operation not convenient 16 6 You don't have an identity document 46 7 You cannot affort to keep a minimum balance in the bank 278 8 You do not trust banks or other institutions 9 9 You prefer to deal in cash 113 10 You are too young to qualify to open an account 33 11 You never thought about it 89 12 Other 107 Third reason for not opening account There are reasons why people do not have a bank account. Please tell me, in order of importance, the three main reasons why you do not have a bank account? 240 3077 1 The charges and fees are too high 19 2 There are no banks or institutions close to you 15 3 You do not meet minimum requirements 41 4 There is too much corruptions 3 5 Hours of operation not convenient 2 6 You don't have an identity document 20 7 You cannot affort to keep a minimum balance in the bank 44 8 You do not trust banks or other institutions 5 9 You prefer to deal in cash 37 10 You are too young to qualify to open an account 11 11 You never thought about it 24 12 Other 19 Convenience of the location of bank nearest to respondent Would you say that the location of the bank which is nearest to you is .................. 2793 524 1 Very convenient 528 2 Convenient 937 3 Inconvenient 622 4 Very inconvenient 422 5 Don't know where nearest bank is 284 Mode of transport from house to bank What mode of transportation would you use to go from your house to this bank which is nearest to you? 2509 808 1 Walking 781 2 Bicycle 205 3 Own car 7 4 Public transportation 1483 5 Other 33 Travelling time in minutes to nearest bank How long, in minutes would it take you to travel to the bank nearest to you? 2509 808 First reason respondent might like to have a bank account In order of importance, what is(are) the reason(s) you might like to have a bank account? 2793 524 1 Access a home loan 78 2 Access a personal laon 219 3 Save 800 4 Keep money safe 903 5 Managing money better 167 6 Access a business loan 36 7 Deposit money from employer 2 8 Deposit money from own business 28 9 Pay insurance 0 10 Pay debt 27 11 Withdraw money when need 272 12 Transfer money safely/cheaply 10 13 Don't want a bank account 144 14 Other 107 Second reason respondent might like to have a bank account In order of importance, what is(are) the reason(s) you might like to have a bank account? 1891 1426 1 Access a home loan 25 2 Access a personal laon 154 3 Save 350 4 Keep money safe 519 5 Managing money better 222 6 Access a business loan 75 7 Deposit money from employer 4 8 Deposit money from own business 31 9 Pay insurance 1 10 Pay debt 27 11 Withdraw money when need 393 12 Transfer money safely/cheaply 10 13 Don't want a bank account 3 14 Other 77 Third reason respondent might like to have a bank account In order of importance, what is(are) the reason(s) you might like to have a bank account? 979 2338 1 Access a home loan 19 2 Access a personal laon 95 3 Save 132 4 Keep money safe 150 5 Managing money better 130 6 Access a business loan 48 7 Deposit money from employer 3 8 Deposit money from own business 27 9 Pay insurance 0 10 Pay debt 21 11 Withdraw money when need 283 12 Transfer money safely/cheaply 8 13 Don't want a bank account 4 14 Other 59 Convenience of the location of bank Would you say that the location of your bank is .................... 524 2793 1 Very convenient 220 2 Convenient 190 3 Inconvenient 84 4 Very inconvenient 30 Mode of transportation to respondent's bank What mode of transportation do you use to go to your bank? 524 2793 1 Walking 189 2 Bicycle 14 3 Own car 23 4 Public transportation 288 5 Other 10 Travelling time in minutes to respondent's bank What is the average time you spend travelling to your bank (one way)? 524 2793 First reason for having a bank account In order of importance, what is(are) the reason(s) you have a bank account? 524 2793 1 Access a home loan 16 2 Access a personal laon 71 3 Save 177 4 Keep money safe 121 5 Managing money better 49 6 Access a business loan 16 7 Deposit money from employer 8 8 Deposit money from own business 4 9 Pay insurance 3 10 Pay debt 2 11 Withdraw money when need 40 12 Transfer money safely/cheaply 3 13 Don't want a bank account 0 14 Other 14 Second reason for having a bank account In order of importance, what is(are) the reason(s) you have a bank account? 473 2844 1 Access a home loan 7 2 Access a personal laon 55 3 Save 87 4 Keep money safe 153 5 Managing money better 56 6 Access a business loan 16 7 Deposit money from employer 3 8 Deposit money from own business 8 9 Pay insurance 0 10 Pay debt 1 11 Withdraw money when need 65 12 Transfer money safely/cheaply 7 13 Don't want a bank account 0 14 Other 15 Third reason for having a bank account In order of importance, what is(are) the reason(s) you have a bank account? 341 2976 1 Access a home loan 4 2 Access a personal laon 46 3 Save 31 4 Keep money safe 55 5 Managing money better 36 6 Access a business loan 14 7 Deposit money from employer 2 8 Deposit money from own business 7 9 Pay insurance 1 10 Pay debt 3 11 Withdraw money when need 123 12 Transfer money safely/cheaply 4 13 Don't want a bank account 0 14 Other 15 Did respondent answer "yes" to savings and retirement accounts? INTERVIEWER: DID THE RESPONDENT ANSWER "Yes" TO ANY OF THE SECTION 3 QUESTIONS ABOUT........... BANK SAVINGS.............6, 10, 12, 14 NON-BANK SAVINGS..........22, 24, 26, 28, 30 RETIREMENT ACCOUNTS....32, 34? 3317 0 1 Yes 836 2 No 2481 First reason for not having a bank account There are many reasons why people do not have a bank account. Please tell me, in the order of importance, the three main reasons why you do not have a savings account? 2481 836 1 Do not have a job 813 2 Do not trust financial institutions 50 3 It is difficult to provide required documentation 100 4 Have no money to save 1445 5 Use someone else's account 3 6 Don't want to pay user fees 8 7 Other 62 Second reason for not having a bank account There are many reasons why people do not have a bank account. Please tell me, in the order of importance, the three main reasons why you do not have a savings account? 840 2477 1 Do not have a job 152 2 Do not trust financial institutions 36 3 It is difficult to provide required documentation 117 4 Have no money to save 493 5 Use someone else's account 5 6 Don't want to pay user fees 11 7 Other 26 Third reason for not having a bank account There are many reasons why people do not have a bank account. Please tell me, in the order of importance, the three main reasons why you do not have a savings account? 124 3193 1 Do not have a job 12 2 Do not trust financial institutions 9 3 It is difficult to provide required documentation 29 4 Have no money to save 42 5 Use someone else's account 8 6 Don't want to pay user fees 12 7 Other 12 Did respondent earn interest for keeping money in savings account? Do you earn interest from keeping money in a savings account? 836 2481 1 Yes 498 2 No 338 Did respondent answer "yes" to contributing to susu, welfare scheme, etc? INTERVIEWR: DID RESPONDENT ANSWER "Yes" TO EITHER OF THE SECTION 3 QUESTIONS ABOUT.......SUSU, WELFARE SCHEME OR SAVINGS CLUB, 26, 28? 3317 0 1 Yes 593 2 No 2724 Can respondent borrow money from susu/welfare or other savings club? You mentioned that you used Susu or Welfare scheme or other Savings club. Can you borrow money from these? 593 2724 1 Yes 240 2 No 353 Can respondent borrow more than his/her contributions from susu etc? Can you borrow more than your contributions from this Susu, Welfare scheme or Savings club? 240 3077 1 Yes 176 2 No 64 Has the amount that respondent can borrow from savings increased over time? Has the amount that you can borrow from your Susu, Welfare scheme or Savings club increased over time? 176 3141 1 Yes 128 2 No 48 How often does respondent make contributions to susu or savings? How often do you make contributions to your Susu, Welfare scheme or Savings club? 593 2724 Time unit of contribution to susu or savings How often do you make contributions to your Susu, Welfare scheme or Savings club? 593 2724 1 Daily 140 2 Weekly 138 3 Fortnightly 15 4 Monthly 281 5 Quarterly 4 6 Annually 10 7 Other 5 Did respondnet answer "yes" to Section 3 question 36? INTERVIEWER: DID RESPONDENT ANSWER "Yes" TO SECTION 3 OF THE BANK LOAN QUESTION ...36? 3317 0 1 Yes 80 2 No 3237 Did respondent take a loan from ADB,HFC,NIB,MB in past 12months? Do you currently have, or have you had in the past 12 months a loan with the Agricultural Development Bank, Home Finance Company Bank, the National Investment Bank or the Merchant Bank? 80 3237 1 Yes 10 2 No 70 Most recent investment bank that respondent took a loan from in the last 12months What is the name of the bank? (If more than one loan, refer to the most recent) 10 3307 1 Agric Development Bank 10 2 Home Finance Company Bank 0 3 National Investment Bank 0 4 Merchant Bank 0 Main purpose of loan taken from investment bank in past 12 months What was the main purpose for which you took out this loan? If more than one loan, refer to the most recent. 10 3307 1 Purchase goods for household, travel etc 2 2 Purchase, build or renovate a house 1 3 Purchase goods for business 3 4 Pay unforseen costs 0 5 Agric or livestock 3 6 Other 1 First guarantee required for investment bank loan taken in past 12 months What guarantee were you required to give for this loan? 10 3307 1 Provide co-signer 3 2 Provide things that cannot be moved, such as house or land 0 3 Provide things that can be moved, such as livestocks, jewell 0 4 Promise to give a service such as labour 0 5 Sign insurance to cover loan amount 0 6 Keep a minimum amount of money in the institution 2 7 Provide authorisation for deduction from payroll 4 8 Nothing 1 9 Other 0 Second guarantee required for investment bank loan taken in past 12 months What guarantee were you required to give for this loan? 3 3314 1 Provide co-signer 2 2 Provide things that cannot be moved, such as house or land 0 3 Provide things that can be moved, such as livestocks, jewell 0 4 Promise to give a service such as labour 0 5 Sign insurance to cover loan amount 0 6 Keep a minimum amount of money in the institution 0 7 Provide authorisation for deduction from payroll 1 8 Nothing 0 9 Other 0 Third guarantee required for investment bank loan taken in past 12 months What guarantee were you required to give for this loan? 0 3317 1 Provide co-signer 2 Provide things that cannot be moved, such as house or land 3 Provide things that can be moved, such as livestocks, jewell 4 Promise to give a service such as labour 5 Sign insurance to cover loan amount 6 Keep a minimum amount of money in the institution 7 Provide authorisation for deduction from payroll 8 Nothing 9 Other Did respondent apply for a loan with ADB,HFC,NIB,MB in past 12months? In the past 12 months, have you applied for a loan with an Agricultural Development Bank, Home Finance Company Bank, the National Investment Bank or the Merchant Bank? 3316 1 1 Yes 12 2 No 3304 Was loan application with investment bank accepted or rejected? Was your loan accepted or rejected (IF MORE THAN ONE APPLICATION, REFER TO THE MOST RECENT)? 12 3305 1 Accepted 11 2 Rejected 1 3 Neither 0 First reason why loan application to investment bank was rejected Why was it rejected? 1 3316 1 Bad credit record, have too many debt 1 2 No credit history 0 3 Insufficient income of assets 0 4 No account held with bank 0 5 Lack of formal paper work 0 6 No reason given 0 7 Other 0 Second reason why loan application to investment bank was rejected Why was it rejected? 0 3317 1 Bad credit record, have too many debt 2 No credit history 3 Insufficient income of assets 4 No account held with bank 5 Lack of formal paper work 6 No reason given 7 Other Third reason why loan application to investment bank was rejected Why was it rejected? 0 3317 1 Bad credit record, have too many debt 2 No credit history 3 Insufficient income of assets 4 No account held with bank 5 Lack of formal paper work 6 No reason given 7 Other Did respondent take a loan from any other bank in the past 12 months? Do you currently have, or have you had in the past 12 months a loan with any other bank? 3316 1 1 Yes 39 2 No 3277 Most recent other bank respondent took a loan from in past 12 months What is the name of the bank? (If more than one bank, refer to the most recent) 39 3278 1 Ghana Commercial Bank 13 2 Barclays Bank Limited 6 3 Standard Chartered BAnk 2 4 Amalgamated Bank Limited 0 5 Prudential Bank Limited 0 6 CAL Merchant Bank 1 7 Trust Bank Limited 0 8 Ecobank Ghana Limited 1 9 Fidelity Bank Limited 2 10 First Atlantic Merchant Bank 0 11 International Commercial Bank 0 12 Metropolitan and Allied Bank 0 13 Social Security Bank 2 14 Stanbic Bank Limited 0 15 Unibank Ghana Limited 0 16 Standard Trust Bank Ghana Limited 0 17 Zenith Bank Ghana Limited 2 18 Guaranty Trust Bank 0 19 Intercontinental Bank Ghana Limited 0 20 Apex Bank Limited 10 Main purpose for taking a loan from any other bank in past 12 months What was the main reason for which you took out this loan? If more than one loan, refer to the most recent. 39 3278 1 Purchase goods for household, travel, vehicle, celebrations 8 2 Purchase, build or renovate a house 5 3 Purchase goods for business 12 4 To pay unforseen costs 6 5 Agriculture or livestock 3 6 Other 5 First guarantee required for any other bank loan taken in past 12 months What guarantee were you required to undertake or give to obtain this loan? 39 3278 1 Provide co-signer 7 2 Provide things that cannot be moved, such as house or land 1 3 Provide things that can be moved, such as livestocks, jewell 2 4 Promise to give a service such as labour 2 5 Sign insurance to cover loan amount 1 6 Keep a minimum amount of money in the institution 7 7 Provide authorisation for deduction from payroll 11 8 Nothing 6 9 Other 2 Second guarantee required for any other bank loan taken in past 12 months What guarantee were you required to undertake or give to obtain this loan? 10 3307 1 Provide co-signer 0 2 Provide things that cannot be moved, such as house or land 1 3 Provide things that can be moved, such as livestocks, jewell 0 4 Promise to give a service such as labour 0 5 Sign insurance to cover loan amount 0 6 Keep a minimum amount of money in the institution 2 7 Provide authorisation for deduction from payroll 6 8 Nothing 1 9 Other 0 Third guarantee required for any other bank loan in past 12 months What guarantee were you required to undertake or give to obtain this loan? 0 3317 1 Provide co-signer 2 Provide things that cannot be moved, such as house or land 3 Provide things that can be moved, such as livestocks, jewell 4 Promise to give a service such as labour 5 Sign insurance to cover loan amount 6 Keep a minimum amount of money in the institution 7 Provide authorisation for deduction from payroll 8 Nothing 9 Other Did respondent apply for a loan with any other bank in the past 12 months? In the past 12 months, have you applied for a loan with any other bank? 3317 0 1 Yes 50 2 No 3267 Was loan application with any other bank accepted or rejected? Was your loan accepted or rejected (IF MORE THAN ONE APPLICATION, REFER TO THE MOST RECENT)? 50 3267 1 Accepted 32 2 Rejected 10 3 Neither 8 First reason why loan application with any other bank was rejected Why was it rejected? 10 3307 1 Bad credit record, have too many debt 1 2 No credit history 1 3 Insufficient income of assets 1 4 No account held with bank 0 5 Lack of formal paper work 0 6 No reason given 5 7 Other 2 Second reason why loan application with any other bank was rejected Why was it rejected? 3 3314 1 Bad credit record, have too many debt 0 2 No credit history 1 3 Insufficient income of assets 0 4 No account held with bank 1 5 Lack of formal paper work 0 6 No reason given 1 7 Other 0 Third reason why loan application with any other bank was rejected Why was it rejected? 0 3317 1 Bad credit record, have too many debt 2 No credit history 3 Insufficient income of assets 4 No account held with bank 5 Lack of formal paper work 6 No reason given 7 Other Did respondent answer "yes" to Section 3 question 40? INTERVIEWER: DID RESPONDENT ANSWER "Yes" IN THE SECTION 3 CREDIT UNION LOAN QUESTION....40? 3317 0 1 Yes 20 2 No 3297 Main purpose of loan from credit union You said that you currently have a loan with a credit union. What was the main purpose for which you took out this loan? If more than one loan, refer to the most recent. 20 3297 1 Purchase goods for household, travel, vehicle, celebrations 3 2 Purchase, build or renovate a house 3 3 Purchase goods for business 2 4 To pay unforseen costs 2 5 Agriculture or livestock 4 6 Other 6 First guarantee required for loan from credit union What guarantee were you required to undertake or give to obtain this loan? 20 3297 1 Provide co-signer 9 2 Provide things that cannot be moved, such as house or land 0 3 Provide things that can be moved, such as livestocks, jewell 0 4 Promise to give a service such as labour 0 5 Sign insurance to cover loan amount 0 6 Keep a minimum amount of money in the institution 3 7 Provide authorisation for deduction from payroll 4 8 Nothing 4 9 Other 0 Second guarantee required for loan from credit union What guarantee were you required to undertake or give to obtain this loan? 7 3310 1 Provide co-signer 1 2 Provide things that cannot be moved, such as house or land 0 3 Provide things that can be moved, such as livestocks, jewell 0 4 Promise to give a service such as labour 0 5 Sign insurance to cover loan amount 1 6 Keep a minimum amount of money in the institution 1 7 Provide authorisation for deduction from payroll 4 8 Nothing 0 9 Other 0 Third guarantee required for loan from credit union What guarantee were you required to undertake or give to obtain this loan? 0 3317 1 Provide co-signer 2 Provide things that cannot be moved, such as house or land 3 Provide things that can be moved, such as livestocks, jewell 4 Promise to give a service such as labour 5 Sign insurance to cover loan amount 6 Keep a minimum amount of money in the institution 7 Provide authorisation for deduction from payroll 8 Nothing 9 Other Did respondent apply for a loan with the credit union in past 12 months? In the past 12 months, have you applied for a loan with a credit union? 3317 0 1 Yes 15 2 No 3302 Was the loan application to the credit union accepted or rejected? Was your loan application accepted or rejected (IF MORE THAN ONE APPLICATION, REFER TO THE MOST RECENT)? 15 3302 1 Accepted 15 2 Rejected 0 3 Neither 0 First reason why loan with credit union was rejected Why was it rejected? 0 3317 1 Bad credit record, have too many debt 2 No credit history 3 Insufficient income of assets 4 No account held with bank 5 Lack of formal paper work 6 No reason given 7 Other Second reason why loan with credit union was rejected Why was it rejected? 0 3317 1 Bad credit record, have too many debt 2 No credit history 3 Insufficient income of assets 4 No account held with bank 5 Lack of formal paper work 6 No reason given 7 Other Third reason why loan with credit union was rejected Why was it rejected? 0 3317 1 Bad credit record, have too many debt 2 No credit history 3 Insufficient income of assets 4 No account held with bank 5 Lack of formal paper work 6 No reason given 7 Other Did respondent answer "yes" to Section 3 question 42? INTERVIEWER: DID RESPONDENT ANSWER "Yes" IN THE SECTION 3 MICRO-FINANCE LENDER QUESTION ........42? 3317 0 1 Yes 26 2 No 3291 Main purpose for applying for loan from micro finance lender You said that you currently have a loan with a micro-finance lender. What was the main purpose for which you took out this loan? If more than one loan, refer to most recent. 26 3291 1 Purchase goods for household, travel, vehicle, celebrations 0 2 Purchase, build or renovate a house 0 3 Purchase goods for business 14 4 To pay unforseen costs 1 5 Agriculture or livestock 8 6 Other 3 First guarantee required by micro finance lender What guarantee were you required to give for this loan? 26 3291 1 Provide co-signer 1 2 Provide things that cannot be moved, such as house or land 1 3 Provide things that can be moved, such as livestocks, jewell 0 4 Promise to give a service such as labour 0 5 Sign insurance to cover loan amount 0 6 Keep a minimum amount of money in the institution 5 7 Provide authorisation for deduction from payroll 1 8 Nothing 14 9 Other 4 Second guarantee required by micro finance lender What guarantee were you required to give for this loan? 0 3317 1 Provide co-signer 2 Provide things that cannot be moved, such as house or land 3 Provide things that can be moved, such as livestocks, jewell 4 Promise to give a service such as labour 5 Sign insurance to cover loan amount 6 Keep a minimum amount of money in the institution 7 Provide authorisation for deduction from payroll 8 Nothing 9 Other Third guarantee required by micro finance lender What guarantee were you required to give for this loan? 0 3317 1 Provide co-signer 2 Provide things that cannot be moved, such as house or land 3 Provide things that can be moved, such as livestocks, jewell 4 Promise to give a service such as labour 5 Sign insurance to cover loan amount 6 Keep a minimum amount of money in the institution 7 Provide authorisation for deduction from payroll 8 Nothing 9 Other Did respondent apply for loan from micro finance institution in last 12 months? In the past 12 months, have you applied for a loan with a micro-finance insitution? 3317 0 1 Yes 26 2 No 3291 Was loan appplication to micro finance institution accepted or rejected? Was your loan accepted or rejected (IF MORE THAN ONE APPLICATION, REFER TO THE MOST RECENT)? 26 3291 1 Accepted 21 2 Rejected 4 3 Neither 1 First reason why loan application to micro-finance institution was rejected Why was it rejected? 4 3313 1 Bad credit record, have too many debt 0 2 No credit history 0 3 Insufficient income of assets 0 4 No account held with bank 1 5 Lack of formal paper work 0 6 No reason given 1 7 Other 2 Second reason why loan appplication to micro-finance institution was rejected Why was it rejected? 1 3316 1 Bad credit record, have too many debt 0 2 No credit history 0 3 Insufficient income of assets 0 4 No account held with bank 0 5 Lack of formal paper work 1 6 No reason given 0 7 Other 0 Third reason why loan application to micro-finance institution was rejected Why was it rejected? 0 3317 1 Bad credit record, have too many debt 2 No credit history 3 Insufficient income of assets 4 No account held with bank 5 Lack of formal paper work 6 No reason given 7 Other Did respondent answer "yes" to Section 3 question 48? INTERVIEWER: DID RESPONDENT ANSWER "Yes" TO THE SECTION 3 SUSU, WELFARE SCHEME, SAVING CLUB QUESTION .......48? 3317 0 1 Yes 33 2 No 3284 Main purpose for appliying for loan from susu or welfare scheme You said that you currently have money borrowed from a susu, welfare scheme or other savings club. What was the main purpose for which you took out this loan? If more than one loan, refer to the most recent. 33 3284 1 Purchase goods for household, travel, vehicle, celebrations 3 2 Purchase, build or renovate a house 0 3 Purchase goods for business 12 4 To pay unforseen costs 10 5 Agriculture or livestock 5 6 Other 3 First guarantee required for loan from susu or welfare scheme What was the guarantee you were required to give for this loan? 33 3284 1 Provide co-signer 7 2 Provide things that cannot be moved, such as house or land 0 3 Provide things that can be moved, such as livestocks, jewell 0 4 Promise to give a service such as labour 0 5 Sign insurance to cover loan amount 0 6 Keep a minimum amount of money in the institution 2 7 Provide authorisation for deduction from payroll 0 8 Nothing 23 9 Other 1 Second guarantee required for loan from susu or welfare scheme What was the guarantee you were required to give for this loan? 0 3317 1 Provide co-signer 2 Provide things that cannot be moved, such as house or land 3 Provide things that can be moved, such as livestocks, jewell 4 Promise to give a service such as labour 5 Sign insurance to cover loan amount 6 Keep a minimum amount of money in the institution 7 Provide authorisation for deduction from payroll 8 Nothing 9 Other Third guarantee required for loan from susu or welfare scheme What was the guarantee you were required to give for this loan? 0 3317 1 Provide co-signer 2 Provide things that cannot be moved, such as house or land 3 Provide things that can be moved, such as livestocks, jewell 4 Promise to give a service such as labour 5 Sign insurance to cover loan amount 6 Keep a minimum amount of money in the institution 7 Provide authorisation for deduction from payroll 8 Nothing 9 Other Did respondent apply for loan from susu scheme in the past 12 months? In the past 12 months, have you applied for a loan with a Susu, Welfare scheme or other Savings club? 3317 0 1 Yes 43 2 No 3274 Was loan from susu scheme in past 12 months accepted or rejected? Was your loan application accepted or rejected (IF MORE THAN ONE APPLICATION, REFER TO THE MOST RECENT)? 44 3273 1 Accepted 37 2 Rejected 2 3 Neither 4 First reason why application for loan from susu scheme in past 12 months was rejected Why was it rejected? 2 3315 1 Bad credit record, have too many debt 0 2 No credit history 1 3 Insufficient income of assets 0 4 No account held with bank 0 5 Lack of formal paper work 1 6 No reason given 0 7 Other 0 Second reason why application for loan from susu scheme in past 12 months was rejected Why was it rejected? 0 3317 1 Bad credit record, have too many debt 2 No credit history 3 Insufficient income of assets 4 No account held with bank 5 Lack of formal paper work 6 No reason given 7 Other Third reason application for loan from susu scheme in past 12 months was rejected Why was it rejected? 0 3317 1 Bad credit record, have too many debt 2 No credit history 3 Insufficient income of assets 4 No account held with bank 5 Lack of formal paper work 6 No reason given 7 Other Did respondent answer "yes" to Section 3 question 44? INTERVIEWER: DID RESPONDENT ANSWER "Yes" TO THE SECTION 3 EMPLOYER LOAN QUESTION .......44? 3317 0 1 Yes 23 2 No 3294 Main purpose for applying for loan from employer You said you currently have a loan from an employer. What was the main purpose for which you took out this loan? If more than one loan, refer to the most recent. 23 3294 1 Purchase goods for household, travel, vehicle, celebrations 3 2 Purchase, build or renovate a house 6 3 Purchase goods for business 1 4 To pay unforseen costs 9 5 Agriculture or livestock 0 6 Other 4 First guarantee required for a loan from employer What guarantee were you required to give for this loan? 23 3294 1 Provide co-signer 5 2 Provide things that cannot be moved, such as house or land 0 3 Provide things that can be moved, such as livestocks, jewell 0 4 Promise to give a service such as labour 0 5 Sign insurance to cover loan amount 0 6 Keep a minimum amount of money in the institution 0 7 Provide authorisation for deduction from payroll 5 8 Nothing 12 9 Other 1 Second guarantee required for a loan from employer What guarantee were you required to give for this loan? 3 3314 1 Provide co-signer 0 2 Provide things that cannot be moved, such as house or land 0 3 Provide things that can be moved, such as livestocks, jewell 0 4 Promise to give a service such as labour 0 5 Sign insurance to cover loan amount 0 6 Keep a minimum amount of money in the institution 0 7 Provide authorisation for deduction from payroll 3 8 Nothing 0 9 Other 0 Third guarantee required for a loan from employer What guarantee were you required to give for this loan? 0 3317 1 Provide co-signer 2 Provide things that cannot be moved, such as house or land 3 Provide things that can be moved, such as livestocks, jewell 4 Promise to give a service such as labour 5 Sign insurance to cover loan amount 6 Keep a minimum amount of money in the institution 7 Provide authorisation for deduction from payroll 8 Nothing 9 Other Did respondent apply for a loan from employer in the past 12 months? In the past 12 months, have you applied for a loan or tried to borrow from an employer? 3317 0 1 Yes 26 2 No 3291 Was application for loan from employer in past 12 months accepted or rejected? Was your loan aplication accepted or rejected (IF MORE THAN ONE APPLICATION, REFER TO THE MOST RECENT)? 26 3291 1 Accepted 22 2 Rejected 2 3 Neither 2 First reason why application for loan from employer in past 12 months was rejected Why was it rejected? 2 3315 1 Bad credit record, have too many debt 0 2 No credit history 0 3 Insufficient income of assets 1 4 No account held with bank 0 5 Lack of formal paper work 0 6 No reason given 0 7 Other 1 Second reason why application for loan from employer in past 12 months was rejected Why was it rejected? 0 3317 1 Bad credit record, have too many debt 2 No credit history 3 Insufficient income of assets 4 No account held with bank 5 Lack of formal paper work 6 No reason given 7 Other Third reason why application for loan from employer in past 12 months was rejected Why was it rejected? 0 3317 1 Bad credit record, have too many debt 2 No credit history 3 Insufficient income of assets 4 No account held with bank 5 Lack of formal paper work 6 No reason given 7 Other Did respondent answer "yes" to Section 3 question 46? INTERVIEWER: DID RESPONDENT ANSWER "Yes" TO THE SECTION 3 MONEY LENDER LOAN QUESTION ....46? 3317 0 1 Yes 75 2 No 3242 Main purpose for applying for a loan from money lender? You said that you currently have a loan with a money lender. What was the main purpose for which you took out this loan? If more than one loan, refer to the most recent. 75 3242 1 Purchase goods for household, travel, vehicle, celebrations 15 2 Purchase, build or renovate a house 1 3 Purchase goods for business 10 4 To pay unforseen costs 15 5 Agriculture or livestock 20 6 Other 14 First guarantee required for a loan from money lender What guarantee were you required to give for this loan? 75 3242 1 Provide co-signer 5 2 Provide things that cannot be moved, such as house or land 3 3 Provide things that can be moved, such as livestocks, jewell 2 4 Promise to give a service such as labour 0 5 Sign insurance to cover loan amount 1 6 Keep a minimum amount of money in the institution 0 7 Provide authorisation for deduction from payroll 0 8 Nothing 58 9 Other 6 Second guarantee required for a loan from money lender What guarantee were you required to give for this loan? 2 3315 1 Provide co-signer 2 2 Provide things that cannot be moved, such as house or land 0 3 Provide things that can be moved, such as livestocks, jewell 0 4 Promise to give a service such as labour 0 5 Sign insurance to cover loan amount 0 6 Keep a minimum amount of money in the institution 0 7 Provide authorisation for deduction from payroll 0 8 Nothing 0 9 Other 0 Third guarantee required for a loan from money lender What guarantee were you required to give for this loan? 0 3317 1 Provide co-signer 2 Provide things that cannot be moved, such as house or land 3 Provide things that can be moved, such as livestocks, jewell 4 Promise to give a service such as labour 5 Sign insurance to cover loan amount 6 Keep a minimum amount of money in the institution 7 Provide authorisation for deduction from payroll 8 Nothing 9 Other Did respondent apply for a loan in past 12 months from a money lender? In the past 12 months, have you applied for a loan or tried to borrow from a money lender? 3317 0 1 Yes 75 2 No 3242 Was the loan application from money lender in past 12 months accepted or rejected? Was your loan application accepted or rejected (IF MORE THAN ONE APLICATION, REFER TO THE MOST RECENT)? 75 3242 1 Accepted 55 2 Rejected 16 3 Neither 4 Did respondent answer "yes" to Section 3 question 50? INTERVIEWER: DID RESPONDENT ANSWER "Yes" TO FRIEND OR FAMILY MEMBER LOAN, QUESTION 50 IN SECTION 3? 3317 0 1 Yes 670 2 No 2647 Main purpose for seeking a loan from a friend or family You said that you currently have money borrowed from a friend or family member. What was the main purpose for which you took out this loan? If more than one loan, refer to the most recent. 670 2647 1 Purchase goods for household, travel, vehicle, celebrations 196 2 Purchase, build or renovate a house 12 3 Purchase goods for business 123 4 To pay unforseen costs 144 5 Agriculture or livestock 83 6 Other 112 Did respondent answer for himself or herself? INTERVIEWER: DID THE RESPONDENT ANSWER FOR HIMSELF OR HERSELF? 1569 1748 1 Yes 1335 2 No 234 ID of respondent INTERVIEWER: WRITE THE CODE OF THE PERSON WHO RESPONDED Group 1 Questionnaire for Financial Service SurveyGhana Statistical ServiceGhana Statistical ServiceWorld Bank Economics Development Research Group2006-10-31Document, Microsoft Excel [application/msexcel]Document, Questionnaire [doc/qst]English [eng]Ghana [gha]Financial Service Survey (November-December 2006) Interviewers' ManualThe manual outlines procedures for the completion of the questionnaires. It provides a background to the survey and the households to be enumerated. There is an example of the matching of the GLSS5 household roster and the new roster and examples are provided on how the members of a household should be listed. The manual also provides a guide on how the Kish Grid should be used to randomly select a household member to respond to specific sections of the questionnaires.The contents of the manual were as follows: 1. Introduction to the survey 2. Survey methodology 4. Matching GLSS5 households with those listed for the Financial Service Survey 5. Selection of respondents using the Kish Grid 6. DefinitionsThe households will be visited and interviewed from November 27-December 21 2006. Within each enumeration area, one-third of the households will receive the Treatment 1 Survey, in which each adult in a household responds to detailed product-level questions about his/her personal use of financial services. Another one-third of the households will receive Treatment 2, in which each adult in a household will answer more general provider-level questions about his/her use of financial services and a randomly selected adult is selected to also answer the product-level questions. For the final third of the households that will receive Treatment 3, the head of household and one randomly selected adult (non-head of household) will answer the provider-level questions about household use of financial services, and the product-level questions about their respective personal use of financial services. The questionnaires administered will be fairly short since the GLSS5 has already collected substantial information on each household and household member. The data from the GLSS5 for the households included in the Ghana Financial Survey will be merged with the Ghana Financial Survey data for analytic purposes. The field work will be carried out by fourteen teams of interviewers, each comprised of one supervisor, two interviewers, a data entry operator and a driver. Overall supervision will be conducted by the Project Director. Each interviewer will be trained on all three questionnaire types and will be able to administer each in accordance with the sample of households he or she will be assigned. The assignment of questionnaire type to each household will be pre-specified by the Project Director.Ghana Statistical ServiceKey topics: 1. Survey methodoloy 2. Selection of respondents for the different questionnaires 3. Definition of conceptsGhana Statistical Service2006-10-31Document, Microsoft Word [application/msword]Document, Other [doc/oth]English [eng]Ghana [gha]Group 2 QuestionnaireGhana Statistical ServiceGhana Statistical ServiceWorld Bank Economics Development Research Group2006-10-31Document, Microsoft Excel [application/msexcel]Document, Questionnaire [doc/qst]English [eng]Ghana [gha]Group 3 QuestionnaireGhana Statistical ServiceGhana Statistical ServiceWorld Bank Economics Development Research Group2006-10-31Document, Microsoft Excel [application/msexcel]Document, Questionnaire [doc/qst]English [eng]Ghana [gha]Sampling Procedure for Financial Service SurveyThis document outlines the sampling procedure used in the selection of the enumeration areas and identification of households for the data collection.Procedures for selection of EAs and HouseholdsTwo thousand three hundred and ten (2,310) households will be covered in one hundred and fifty-four (154) Enumeration Areas (EAs). The most recently visited EAs during the GLSS 5 fieldwork have been targeted for this survey. This is because membership of the households may more likely be intact, their demographic and other socio-economic characteristics not changed much, and more likely to recollect the information they have already given. Total average of all household members in the 10th and 11th cycles will therefore be done. This will be in one hundred and twenty (120) EAs. The remaining households will be obtained from thirty-four (34) EAs from the 9th cycle.Ghana Statistical ServiceThe use of households interviewed in the 10th and 11th cycles of the Ghana Living Standards Survey Round 5 and households interviewed in 34 selected enumeration areas from the 9th cycle. - Sampling - First stage selection - Second statage selectionGhana Statistical Service2006-10-31Document, Microsoft Word [application/msword]Document, Technical [doc/tec]English [eng]Ghana [gha]Interviewers, Supervisors and Implementation TeamThis is the list of the Project Management Team and the field personnel.Ghana Statistical ServiceGhana Statistical Service2006-10-31Document, Microsoft Excel [application/msexcel]Document, Administrative [doc/adm]English [eng]Ghana [gha]Budget for projectThe World Bank Group2006-09-22Document, PDF [application/pdf]Document, Administrative [doc/adm]English [eng]Ghana [gha]Study DocumentationGhana Statistical Service2008-11-07Document, PDF [application/pdf]Document, Other [doc/oth]English [eng]Ghana [gha]