GHANA 2023 DOMESTIC AND OUTBOUND TOURISM SURVEY
Ghana
Get Microdata
Reference ID
DomesticandOutboundTourismSurvey_Section1-3_Q1-Q4
Metadata
Created on
May 23, 2026
Last modified
Jun 08, 2026
Page views
10367
Downloads
26
Rank …all the customer service you experienced? (s3eq11b)
Data file: 2023DOTS_Annual_sec3_Domestic_Overnight_edt
Overview
Valid:
6050
Invalid:
15334
Minimum:
1
Maximum:
99
Type:
Discrete
Decimal:
0
Width:
8
Range:
1 - 99
Format:
Numeric
Questions and instructions
Categories
| Value | Category | Cases | |
|---|---|---|---|
| 1 | Quality customer service | 2210 |
36.5%
|
| 2 | Prompt customer service | 1141 |
18.9%
|
| 3 | Friendly staff | 1574 |
26%
|
| 4 | Caring staff | 392 |
6.5%
|
| 5 | Knowledgeable staff | 138 |
2.3%
|
| 6 | Smart staff | 82 |
1.4%
|
| 7 | Good information flow/ management | 158 |
2.6%
|
| 8 | Poor customer service | 114 |
1.9%
|
| 9 | Delays in customer services | 59 |
1%
|
| 10 | Unfriendly staff.. | 86 |
1.4%
|
| 11 | Staff don?t care | 41 |
0.7%
|
| 12 | Staff not knowledgeable | 7 |
0.1%
|
| 13 | Staff being slow | 35 |
0.6%
|
| 14 | Inadequate information/ lack of information | 4 |
0.1%
|
| 98 | Other specify_satisfied | 8 |
0.1%
|
| 99 | Other specify_not satisfied | 1 |
0%
|
| Sysmiss | 15334 |
Warning: these figures indicate the number of cases found in the data file. They cannot be interpreted as summary statistics of the population of interest.